Effective Date: July 31, 2026
By registering for an account, accessing the dashboard, or integrating the Orca Software Development Kit ("SDK") into your applications, you ("Customer," "Developer," or "You") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity.
If you do not agree to these Terms, you must not access or use the Service.
Orca provides a unified, cross-platform infrastructure for managing in-app purchases, subscriptions, direct debit, and user entitlements across mobile (iOS, Android), desktop (macOS, Windows, Linux), and web environments (the "Service").
Subject to these Terms, Orca grants you a limited, non-exclusive, non-transferable, revocable license to:
You shall not:
If you enable Orca's Model Context Protocol (MCP) Server to allow AI agents or autonomous assistants to interact with your subscription environment:
Orca operates on a 0% gross revenue tax flat-rate infrastructure model:
SaaS subscription fees for paid tiers are billed monthly in advance to the payment method on file via Stripe. Failure to pay within 14 days of an invoice notice may result in temporary dashboard or API suspension.
If you provide feature requests or bug reports, Orca is free to use them without any obligation or compensation to you.
Each party agrees to protect the other’s "Confidential Information" (non-public technical or business information) with the same degree of care it uses to protect its own, but not less than reasonable care.
For Pro and Enterprise customers, Orca commits to a 99.9% Monthly Uptime Percentage for the entitlement validation API and edge gateways.
"Uptime" refers exclusively to Orca's own edge API and validation infrastructure. It does not cover downtime or payment processing interruptions caused by Apple, Google, Stripe, GoCardless, or other third-party payment providers.
The Service is provided "AS IS" and "AS AVAILABLE." Orca disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not guarantee that the Service will be error-free or that it will prevent all instances of fraud or piracy.
To the maximum extent permitted by applicable law:
You agree to indemnify and hold harmless Orca from any claims, damages, or expenses (including legal fees) arising from:
PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS.
These Terms are governed by the laws of the State of California.
Before filing a claim, you agree to try to resolve the dispute informally by contacting legal@maxint.com.
Any unresolved dispute shall be settled by binding arbitration administered by JAMS in San Francisco, CA.
You and Orca agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
For Customers established in the European Economic Area (EEA), UK, or Switzerland, or who process personal data of EEA/UK individuals through the Orca SDK, these Terms incorporate Orca's standard Data Processing Agreement (DPA) by reference. Key terms include:
To request a signed DPA for enterprise compliance purposes, contact legal@maxint.com.
You may terminate these Terms at any time by deleting your account. Orca may terminate or suspend your access immediately if you breach Section 2.2 (Restrictions) or fail to pay fees. Upon termination, the license to use the SDK is revoked, and you must remove it from Your Apps. Data deletion upon termination follows the timeline described in the Privacy Policy.